My Pizza’s Late

Grrr. Argh!

Late? No, NEVER CAME!

But, I’m worried.

9/10/2010

My friend, Chris, is a pizza delivery guy. He also works part-time at the same company I do. I see him weekly. He’s a sweetheart. He didn’t show up for training today. He very rarely misses training.

Our RVP announced that Chris has died.

Some dumb kids lured him into a vacant apartment and stabbed him and robbed him. He died on the sidewalk. Chris was the kind of person that had someone asked him for the $50, he would have given it to them. He wasn’t a very big guy…5’4 or less. Most delivery personnel are trained that if someone wants to rob you, just give them the money.

When my fast food restaurant was robbed, the robber ran out with the whole change machine! It was late, so it was mostly empty. The machine is attached to the wall electronically so when the cash register (which is bolted to the counter–yes he tried to take that first) determines the coinage that needs to be distributed to the customer, the coin machine automatically issues the change. There is a tray with a handle that allows you to fill it and empty it. He could have just taken the tray, but no… We didn’t tackle him in the parking lot. In fact, the guy working the cash register ran after him and asked if he wanted fries with his order. He got away with less than $20 of change and a $2300 machine that he couldn’t use. In addition, he didn’t figure out how to take the tray out of the machine and destroyed it to get the quarters.

I’m pretty sure that if they’d just asked Chris for the money, he wouldn’t have fought them. Instead, they stabbed him twice and left him to die, all alone.

6/12/2020

Last night I ordered a pizza because I had students until 6:00, and a meeting that went from 6:00-8:00. During the break in the Zoom meeting, I ordered $50-worth of pizza and pop. This was 7:00 pm, and I expected it about 8:00 when my meetings would be over.  8:15 came and went and the tracking service said the pizza order had been received, but not made yet. ?? That never happens. I called them about 8:30. The manager asked if I had ordered the pizza and I said yes, and the time on the receipt was 6:58. (Managers can look up order histories by time and by order.) She apologized and said she would send an extra pizza. About 8:45, my tracker switched from “received” to cooked to delivering. YAY! 9:55, I called them again wondering where my pizza was. “We’re closed!” the lady that answered the phone said, and then almost hung up. I blurted out “I still haven’t got my pizza!” “Oh, I’ll call her and see where she is.” Then she hung up. I went to bed at about 11:30.

I don’t want to be a Karen, but I am calling the store today to see if my delivery person is ok.

6/12/2020 10:45 AM Update 1

I called them and told the manager what happened. He said my pizza HAD been delivered. I told him to check his receipts. I did not sign for a pizza last night. He said he’d have to check with his workers. ?? I have been a manager, I check the paperwork first, then I ask my workers. This was not the same manager that was on last night. This one was a man, the one last night was a woman. If you cannot find the appropriate paperwork, the customer gets the benefit of the doubt. You cannot do a he said-she said with customers. I guess I have to pay cash from now on. No more ordering online. Or, how about no more buying pizza?

6/12/2020 1:05 PM Update 2

Called again, and manager is going to send the order at 5:00 tonight. Offered to give me my money back, but I said I’d rather have the pizza. He was happy to comply. We’ll see.

6/12/2020 4:56 PM Update 3

I GOT MY PIZZAS!  Yay!

2 thoughts on “My Pizza’s Late

  1. That’s not being a Karen. Now if you call them and accuse them of gross incompetence, swear a blue streak, call them every name in the book and theaten to have them shut down if you don’t receive free pizza for life,THAT’S a Karen. Bonus points if it comes out that you ordered from a different pizza place OR you didn’t actually place an order (which obviously didn’t happen in this case, just giving you the full breadth of ridiculousness we deal with on the daily).

    Like

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